Specialist Orthotic Services

Many people are referred to orthotic care to improve mobility, manage pain, or support recovery. Our team is here to help you understand your options.

We provide a comprehensive range of high-quality orthoses, including ready-made and custom-designed solutions tailored to your clinical needs, lifestyle, and rehabilitation goals. Our orthotists will guide you through assessment and selection to ensure the right support for your mobility, comfort, and function.

How orthoses help

Following a clinical assessment, your orthotist may prescribe an orthosis to:

  • Support or stabilise a joint
  • Guide or limit movement
  • Reduce weight-bearing forces
  • Assist recovery after injury
  • Improve alignment and function
  • Help reduce pain

Orthoses can support conditions affecting many parts of the body, including the spine, upper limbs, hips, knees, ankles, and feet.

Personalised solutions

Depending on your needs, an orthosis may be provided immediately as a ready-made device or custom-manufactured for a precise fit. We use advanced design and manufacturing technology to create orthoses for both children and adults.

orthotic services in New Zealand

How to access our services

We accept self-referrals as well as referrals from a range of different healthcare providers, including:

  • Orthopaedic surgeons
  • Registered medical specialists
  • Podiatrists
  • General practitioners
  • Nurse practitioners
  • Rehabilitation specialists
  • Rheumatologists
  • Sports physicians

ACC may fund custom orthotics if they are required as a result of an accident with an obvious cause and effect.

It is advisable that people undergoing private surgery check with their health insurer to confirm orthotics requirements are covered, as these are commonly self-funded.

Referral Forms

Resources

Access online resources, or if you are a healthcare provider, here you can order resources to hand out to your patients.

See Resources

Who is responsible for what?

Orthotist

Assesses the patient and when appropriate, provides a ready to wear or custom made orthosis to the individual’s requirements.

Physiotherapist

The Physiotherapist will examine each individual and develop and implement a plan using treatment techniques to promote the ability to move, reduce pain, restore function, and prevent disability where possible. In addition, Physiotherapists can develop fitness and wellness oriented programmes to aid each individual to increase mobility and live an active healthy life.

Technician

Technicians work with our orthotists and physiotherapists to develop custom fitted orthoses when required.

Registered Nurse

The Registered Nurse provides education and support to optimise health outcomes for patients.

Occupational Therapist

The goal of the occupational therapist is to aid and enable the patient to participate in activities undertaken in everyday life.

Occupational Therapists achieve this by working with our patients to enhance their ability to engage in the occupations they desire, need, or are expected to do. This may require modification of the occupation or the surrounds/environment to better support the occupational therapy engagement.

ACC Case Manager

Ensures that each patient’s new limb is funded and assessed accordingly; and that there is capacity for the limb to be delivered in a timely manner.

What to expect

Initial appointment

At your first appointment, we will discuss the history of your condition and how it affects your daily life. We conduct thorough biomechanics assessments, allowing us to identify your functional needs.

We then work with you to develop an orthotic treatment plan that is able to meet your goals and expected outcomes.

Fitting of your orthosis

It usually takes 4–6 weeks between appointments, although this time may vary depending on the type of orthosis required and any interim fit stages required.

Follow-up appointments

You may need regular appointments to review your progress and to check that your orthosis is working as it should.

Orthotic Service Centres

Auckland | Tāmaki Makaurau Centre

Unit 1-5, 72 Dominion Road
Mount Eden
Auckland 1024
New Zealand

Hamilton | Kirikiriroa Centre

222 Pembroke Street
Waikato Hospital
Hamilton 3204
New Zealand

Tauranga Centre

100 Eleventh Avenue
(Entry on Eleventh Avenue)
Tauranga 3110
New Zealand

Christchurch | Waitaha Centre

330 Burwood Road
Burwood
Christchurch 8083
New Zealand

Dunedin | Ōtepoti Centre

464 Cumberland Street
Central Dunedin
Dunedin 9016
New Zealand

Nelson | Whakatū Centre

17 Bishopdale Avenue
Bishopdale
Nelson 7011
New Zealand