Frequently Asked Questions (Orthotic Service)

We accept self-referrals as well as referrals from a range of different healthcare providers, including:

• Orthopaedic surgeons
• Registered medical specialists
• Podiatrists
• General practitioners
• Nurse practitioners
• Rehabilitation specialists
• Rheumatologists
• Sports physicians

ACC may fund custom orthotics if they are required as a result of an accident with an obvious cause and effect.

It is advisable that people undergoing private surgery check with their health insurer to confirm orthotics requirements are covered, as these are commonly self-funded.

At your first appointment, we will discuss the history of your condition and how it affects your daily life. We conduct thorough biomechanics assessments, allowing us to identify your functional needs.

We then work with you to develop an orthotic treatment plan that is able to meet your goals and expected outcomes.

It usually takes 4–6 weeks between appointments, although this time may vary depending on the type of orthosis required and any interim fit stages required.

You may need regular appointments to review your progress and to check that your orthosis is working as it should.

Assesses the patient and when appropriate, provides a ready to wear or custom made orthosis to the individual’s requirements.

The Physiotherapist will examine each individual and develop and implement a plan using treatment techniques to promote the ability to move, reduce pain, restore function, and prevent disability where possible. In addition, Physiotherapists can develop fitness and wellness oriented programmes to aid each individual to increase mobility and live an active healthy life.

Technicians work with our orthotists and physiotherapists to develop custom fitted orthoses when required.

The Registered Nurse provides education and support to optimise health outcomes for patients.

The goal of the occupational therapist is to aid and enable the patient to participate in activities undertaken in everyday life.

Occupational Therapists achieve this by working with our patients to enhance their ability to engage in the occupations they desire, need, or are expected to do. This may require modification of the occupation or the surrounds/environment to better support the occupational therapy engagement.

Ensures that each patient’s new limb is funded and assessed accordingly; and that there is capacity for the limb to be delivered in a timely manner.